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Contact Info

Suites 43 & 44, Olugbede Market,
Egbeda, Lagos, Nigeria
+234 706 348 1357
info@crownprevail.com
Mon–Fri: 8am–6pm  |  Sat: 9am–2pm
Suites 43 & 44, Olugbede Market, Egbeda, Lagos
+234 706 348 1357
Help Center

Frequently Asked Questions

Everything you need to know about our services. Still have questions? Contact our team.

General Questions

You can request a free quote by filling our contact form, calling +234 706 348 1357, or emailing info@crownprevail.com. We respond within 24 hours with a tailored quote.

We ship to 50+ countries including China, UK, USA, Canada, UAE, Germany, Italy, Turkey, Singapore, and India. Contact us to confirm your destination.

Yes. We offer optional cargo insurance for all shipments. Insurance is highly recommended for high-value goods. Ask our team when requesting a quote.
Shipping & Freight

Sea freight from China to Lagos takes 25–45 days depending on the origin port and transit stops. We offer consolidated shipments to reduce waiting time.

Air freight is faster (3–10 days) but more expensive — best for urgent, lightweight cargo. Sea freight is cost-effective for heavy/bulky goods but takes 2–6 weeks. We help you choose the best option.

Prohibited items include explosives, narcotics, firearms, counterfeit products, and perishables without special handling arrangements. All shipments must comply with Nigerian customs laws. Our team will advise you.
Customs Clearance

Standard documents: Commercial Invoice, Packing List, Bill of Lading or Airway Bill, Certificate of Origin, and any product-specific permits (e.g. NAFDAC for food/drugs). Our team will guide you on exact requirements.

Customs duties are payable by the importer. We provide pre-arrival duty estimates to avoid surprises. Our team handles all paperwork and liaises with customs authorities for swift, zero-demurrage clearance.

Still have questions?

Our experts are here Mon–Fri 8am–6pm and Saturday 9am–2pm.

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